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I had an account on the old website. Why can't I log in anymore?
I had an account on the old website. Why can't I log in anymore?

If you were a member on our old site, you may need to create a new account.

Sam Blakelock avatar
Written by Sam Blakelock
Updated over 2 years ago

If your Pickup Music subscription expired before December 31, 2020, your profile information wasn't migrated over to the new website.

No worries, though! It's easy to sign up for a new account.

Note: Reactivating your account on our old membership platform won't work, as it will no longer connect to the new website. If you accidentally reactivated your subscription there, reach out to us, and we'll refund the charge for you.

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