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Refund policy

Understanding our 60-day money-back guarantee

Updated today

We want you to feel confident in your Pickup Music membership. That’s why we offer a no-questions-asked, money-back guarantee for first-time members.

Contact our support team to arrange a refund via [email protected].


Conditions

  • You must be a first-time member.

  • You must contact support and ask for a refund within 60 days of signing up for the free trial.

  • Credit card chargebacks invalidate this policy because that process is handled by your card issuer and takes longer. It's much better to come to us directly.

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