What counts as a practice day?
You need to stay on a lesson page for at least one minute or complete a lesson, exercise, performance, or quiz.
Why didn't my practice count today?
Make sure you've been on a lesson page for at least one minute or completed a lesson, exercise, performance, or quiz. If you've done this and your practice still hasn't been recorded, contact us through the Support tab.
If I take multiple lessons in one day, do they count as multiple practice days?
No. Each calendar day counts once toward your weekly target. However, all your lesson activity and practice time will still be recorded.
When does the practice week start and end?
Monday to Sunday, based on your local timezone. You'll earn your weekly streak as soon as you reach your target, even if it's only Wednesday.
What happens if I practice more than my weekly target?
Your additional practice will still be recorded, but you can only advance your weekly streak once per week.
What if I join halfway through the week?
We'll adjust your target for your first week if there aren't enough days left to meet it.
For example, if you join on Friday and choose a five-day target, practicing on Friday, Saturday, and Sunday will be enough to earn your first streak. From the following Monday, your full five-day target will apply.
Why did my streak reset?
Your streak resets if you don't meet your weekly practice target by the end of Sunday.
Remember, your streak measures consecutive weeks of meeting your target, not consecutive days of practicing.
Can I recover a lost streak?
You can't restore a streak from a previous week by changing your target.
However, you can adjust your target for the current week. For example, if it's Sunday and you've practiced four days toward a five-day target, lowering your target to four will complete that week's goal.
If you think your streak reset because of a tracking error, contact us through the Support tab.
Can I change my target after I've already earned my weekly streak?
Yes. Changes applied to the current week will recalculate whether you've met that week's goal. If you'd rather leave your current week's progress unchanged, choose to apply the new target next week.
Do I have to practice every day to earn awards?
No - awards are based on consecutive weeks of meeting your own target. Someone practicing twice a week can earn exactly the same awards as someone practicing seven days a week.
Will I lose my awards if my streak resets?
No. Once unlocked, your badges stay unlocked permanently. If you reach the same milestone again after losing your streak, you won't receive a duplicate badge.
How is my practice time calculated?
Practice time is estimated based on how long you have lesson pages open, rather than how long you're actively playing your instrument.
For example, if you spend 10 minutes watching a lesson and then leave the page open for another 20 minutes, your recorded practice time may show 30 minutes.
This is separate from your practice days, which only count when you've watched at least one minute of a lesson video or completed a lesson, exercise or performance.
For more accurate stats, we recommend closing lesson pages when you're finished.
Does my previous practice history count?
Unfortunately, we weren't able to record practice history before this feature launched.
We're sorry we can't show all the practice you've already put in. Your new practice tracking stats and streaks will start from when the feature became available.
Can I manually log practice outside Pickup Music?
Not currently. We only track practice completed on Pickup Music.
It's something we'd be happy to explore if members find it useful, so let us know through the Support tab.
Can I turn off practice tracking?
Yes. Go to Settings → Practice targets to hide the widget for all instruments or individual instruments.
We'll still record your activity and maintain your streaks in the background. You can turn the widget back on anytime without losing your progress.
Does practice tracking work across different instruments?
Yes, but each instrument is tracked separately. Practicing guitar counts toward your guitar target, and practicing piano counts toward your piano target. If you practice both on the same day, both count.
Does practice tracking sync between the website and iOS app?
Yes. Your practice activity, targets, streaks, and awards automatically sync between the website and iOS app.
Does changing my practice plan update my recommended classes?
No. Updating your goal, skill level, or preferred styles won't automatically generate a new learning plan.
If you'd like recommendations for what to learn next, reach out to our coaches through the Support tab.
What happens to my progress if I rejoin later?
If you decide to rejoin later, your practice history, stats, unlocked awards, certificates, and learning progress will all be waiting for you. Your weekly streak may have reset while you were away, but you won't lose any of the progress you've already made.