Account Management
Find information about managing your account here
9 articles
Restarting or Un-canceling MembershipsFollow these steps if you want to restart your account, or if you changed your mind about canceling.
I forgot my password. How do I reset it?If you forget your password, we’ll send you a super-secret link to create a new one.
How do I delete my account?You can delete your account by reaching out to us directly.
I'm having trouble logging in.If you can’t access your account, there may be a few reasons why.
How do I change my password once I'm logged in?If you’re already logged in, you can update your password at any time in account settings.
How do I change membership plans?To switch from a monthly subscription to an annual subscription or vice versa, just reach out to us, and we’ll take care of it for you!
How do I add a profile picture?It's quick and easy to upload or change your avatar picture.
Can I manage my account on mobile?You can manage your account on your mobile device in the same way you would manage it on a desktop or laptop computer.
I had an account on the old website. Why can't I log in anymore?If you were a member on our old site, you may need to create a new account.