FAQ

Why isn't the site loading?

If the site won't load properly, here are a few solutions you can try.

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What Master Classes do you offer?

Here's a list of our current Master Classes!

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Will you feature my music on Instagram if I sign up for a membership?

If you want to submit music to or be featured by Pickup, here’s the skinny.

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Is a Pickup Music membership appropriate for beginners?

Yes! We have lessons for every step of your guitar journey, even if you're just getting started with guitar.

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What's included in my Pickup Music membership?

We have over 500 innovative guitar lessons and a whole lot more...

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What makes Pickup Music better than other guitar lesson sites?

Pickup Music offers an immersive experience featuring intuitive online lessons. Here's all that we have to offer...

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The video I’m trying to watch won’t load / keeps freezing!

Here’s what to do if you can’t watch a video because it freezes or isn’t loading.

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Why is my video playback so slow?

If you’re having issues with slow video playback, there are a few fixes you can try. The good news is: there’s a faster site on the way!

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What do I do if I find an error in the TAB or notation?

Our goal is to create notation that strikes a balance between accuracy, clarity, and ease of understanding.

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How do I report a security issue?

Help keep Pickup Music safe from the hackers. If you find a bug or security weakness, please let us know!

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I'm having trouble logging in.

If you can’t access your account, there may be a few reasons why.

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Updated yesterday

What is Pickup Music?

Learn more about our online education platform & mission.

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How do I contact Pickup Music?

Do you need support from Pickup Music? Holler at us!

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Who runs Pickup Music?

Sam Blakelock founded Pickup Music and now leads a remote team of music lovers to run the platform & community.

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How do I get an Instagram feature?

If you want to submit music to or be featured by Pickup, here’s the skinny.

Written by Sam Blakelock
Updated over a week ago

Can I watch videos on mobile?

Pickup lessons and videos are available on iPhones and Androids.

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Can I re-watch videos?

You can watch a video or repeat a lesson as many times as you want.

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Does Pickup music sell lessons individually?

Why buy an individual lesson, when you can have ALL the lessons?!

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Do I have to complete the lessons within a specific time frame?

There is no time limit when you take a lesson or class with Pickup Music

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Am I able to interact with the artists?

If you’re looking to contact / get in touch with an artist we’ve worked with, there may be some opportunities.

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Can I request an artist or topic for lessons?

If you have an idea for a lesson or class, please let us know!

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How do I know exactly what’s going to be covered in the lessons?

Specific information about the subject matter of a Master Class can be found in its syllabus.

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What type of devices are supported?

Chances are, if your phone or computer has internet, it’ll work with our education platform.

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Is there homework to go along with the courses?

Homework is such an off-putting word, don’t you think?

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What happens after I finish a lesson?

When you complete a lesson or class, the real work begins!

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Can I download the videos?

Video lessons are not available to download for offline viewing.

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Can I give a membership as a gift?

Pickup Music memberships make a great gift for that special musician in your life.

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Will I receive a certificate of completion when I finish a Master Class?

We don't offer an official certification of completion for our classes.

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Does Pickup Music have an app?

At this time, we don’t have an iOS or android mobile app, but we're working on it!

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What internet speed do I need for Pickup Music?

A fast wireless connection comes in handy for our lesson videos.

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What browsers do you support?

Our education platform supports most modern web browsers.

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