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How 1:1 feedback works

Step-by-step overview of video reviews

Updated this week

Pickup Music offers 1:1 video feedback from expert coaches to help you refine your technique and make real progress. This feature provides personalized guidance at a fraction of the cost of in-person lessons.


How it works

  1. Choose a performance piece – At the end of each Learning Pathway grade, you’ll choose a song to play.

  2. Record & upload your video – Submit a video of yourself playing the piece. (See How to film a feedback video for tips.)

  3. Receive detailed feedback – A coach will review your performance and send you a personalized video critique with constructive guidance. You can find your feedback response in the Coaching section.


When and where you’ll receive feedback

  • Response time – It typically takes about one week for a coach to review your submission.

  • Notification – We'll send an email when your feedback is ready. Make sure you have your email notifications enabled. Check your spam or updates folder! Sometimes feedback emails may be filtered into spam.

  • Where you can find it – Go to Coaching → 1:1 feedback. This is where you can view a library of your past submissions.

If you haven’t received feedback after one week, contact support at [email protected] and we’ll help track it down.


Important notes

  • One submission per grade – You’ll receive feedback on one performance piece per Learning Pathway grade.

  • Multiple submissions – If more than one song is submitted, feedback will only be provided on the first submission.

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