Skip to main content

How 1:1 feedback works

Personalized video feedback from Guitar Mentors

Updated this week

Pickup Music offers 1:1 video feedback from expert Guitar Mentors to help you refine your technique and make real progress. This feature provides personalized guidance at a fraction of the cost of in-person lessons.


How it works

  1. Choose a performance piece – At the end of each Learning Pathway grade, you’ll choose a song to play.

  2. Record & upload your video – Submit a video of yourself playing the piece. (See our Best Practices & Recording Guide for tips.)

  3. Receive detailed feedback – A Guitar Mentor will review your performance and send you a personalized video critique with constructive guidance.


When and where you’ll receive feedback

  • Response time – It typically takes about one week for a Guitar Mentor to review your submission.

  • Delivery method – Your feedback will be sent to the email associated with your Pickup Music account.

  • Check your spam folder – Sometimes feedback emails may be filtered into spam.

If you haven’t received feedback after one week, contact support at [email protected] and we’ll help track it down.


Important notes

  • One submission per grade – You’ll receive feedback on one performance piece per Learning Pathway grade.

  • Multiple submissions – If more than one song is submitted, feedback will only be provided on the first submission.

For any questions, reach out to [email protected].

Did this answer your question?