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Accessing the new Pickup Music platform

Instructions for legacy members

Updated today

In May 2025, we launched a new and improved Pickup Music learning platform.

It's faster, smoother, and packed with features designed to make your learning experience even better. Plus, we'll be releasing an iOS app very soon.

If you signed up for Pickup Music before May 6, 2025, you have an account on our legacy site and will need to follow the instructions below to access the new site.

How to access the new site

  1. Visit and bookmark: my.pickupmusic.com

  2. Log in with the same email you used for the old legacy site.

  3. Create a new password when prompted.

  4. Confirm your new account via email (check your spam, promotions and updates tabs just in case).


If you get stuck with any of this, reach out to us at [email protected]. We're on standby to help you make a smooth transition to the new experience!


Site tour

Go on a tour of the features of the new site with our community lead, Kyle.

FAQ

Do I automatically get access to the new site?

The new site is available to all members at no additional cost. Just go to my.pickupmusic.com to get started.

Can I still access the old legacy site?

Yes! You can continue using the old site. Just use your original password. We’ll keep it live for the next six months or so to help with the transition.

Will my classes and progress be migrated over to the new site?

Unfortunately, no. The old platform stored progress data in a way that isn’t compatible with the new site. But you can still:

  • Log in to the old site to finish your courses there; or

  • Quickly mark your completed lessons in the new site using the dropdown menu on any lesson page.

Will the legacy site stay updated?

No – all new classes and features will only be available on the new platform going forward.

Will you be adding any other features?

Yes! We'll be adding a bunch of awesome features over the next few months, including:

  • iPhone and iPad apps (your iOS progress will stay synced with the new website)

  • Lesson comments

  • Create your own playlists of individual lessons

  • Drag & drop re-ordering for your learning plan

  • Bass lessons

  • Search

  • Embedded backing tracks.

What if I need help or have problems on the new site?

Reach out to [email protected] or hit the 'Support' button on the new site if you have any questions.

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