All Collections
Site Features & Tech Issues
Is there homework to go along with the courses?
The video I’m trying to watch won’t load / keeps freezing!
Why is my video playback so slow?
What do I do if I find an error in the TAB or notation?
How do I report a security issue?
Can I watch videos on mobile?
Can I re-watch videos?
What type of devices are supported?
Will I receive a certificate of completion when I finish a course?
Why isn't the site loading?
Do lesson videos have subtitles?
Interactive TAB features
How do I view TAB videos in fullscreen?
Where can I ask a question about a lesson?
What are the community guidelines?
How do I use the discussion aspect of the courses?
Why isn’t my comment appearing?
Beginner troubleshooting tips
How do I watch a video in full-screen mode?
How do I change the quality of the video I’m watching?
How do I adjust the playback speed of the video I’m watching?
How do I watch lessons on my TV?
How do I reset my progress on a lesson or grade?
How do I upload a video for feedback?
How do I save a course to my dashboard?
Why isn't a grade or lesson showing as complete?
How does the 1:1 video feedback work?
Can I see a live lesson replay?
What browsers do you support?
Does Pickup Music have an app?
What internet speed do I need for Pickup Music?
Can I download the videos?
What happens after I finish a lesson?
TAB Guide
Can I stop a lesson video and pick it up again later?
Can I download a class?
Is there a limit to how many times I can watch a lesson?