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How to reset your password

Steps to update your password

Updated over 3 weeks ago

If you forgot your password, follow these steps to reset it and regain access to your account.


1. Reset your password

  1. Go to the login page

  2. Click “Forgot Password?”

  3. Enter the email address associated with your Pickup Music account

  4. Check your email inbox for a password reset link

  5. Follow the instructions to create a new password


2. Didn’t receive the reset email?

  • Check your spam or junk folder – Sometimes, password reset emails are filtered.

  • Ensure you’re using the correct email address associated with your Pickup Music account.

  • If you don’t receive an email within a few minutes, try requesting a reset again.


3. Still need help? Contact support

If you're unable to reset your password, contact support at [email protected] with:

  • Your account email

  • Any error messages you’re seeing

We’ll assist you in regaining access to your account.

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