Support & help
Troubleshoot issues and contact support for assistance.
7 articles
- What to do if you can't log inTroubleshooting login issues
- How to reset your passwordSteps to update your password
- "Something went wrong, please contact support"Seeing an error page after completing your purchase? Here's how to get into your account.
- Troubleshooting video issuesQuick solutions for video playback errors
- Supported browsers and devicesOur education platform supports most modern browsers and devices.
- How to report a bugHelp us improve Pickup Music by reporting issues
- How to contact supportGet help with your Pickup Music account
