Support & help
Troubleshoot issues and contact support for assistance.
8 articles
Supported browsers and devicesOur education platform supports most modern browsers and devices.
"Something went wrong, please contact support"Seeing an error page after completing your purchase? Here's how to get into your account.
How to contact supportGet help with your Pickup Music account
What to do if you can't log inTroubleshooting login issues
How to reset your passwordSteps to update your password
How to update your emailChange the email associated with your Pickup Music account
How to report a bugHelp us improve Pickup Music by reporting issues
How to delete your accountYou can permanently delete your Pickup Music account right from your Account settings
