If you experience a bug or technical issue, let us know! Your feedback helps us improve the platform and provide the best experience possible.
1. How to report a bug
Email us at [email protected]. In your email, please include:
A detailed description of the issue – What happened? What were you trying to do?
Steps to reproduce the bug – If possible, list the exact actions that led to the problem.
A screenshot or screen recording – Visuals help us diagnose issues faster.
Your device & browser details:
Device – Laptop, desktop, tablet, or mobile
Browser – Chrome, Safari, Firefox, Edge, etc.
Operating system – Windows, macOS, iOS, Android
Has this happened before? – Is this a new issue or something you’ve experienced multiple times?
2. What happens after you report a bug?
Our team will review your report and investigate the issue.
If we need more details, we may follow up with additional questions.
While we can’t provide an exact fix timeline, we appreciate your patience as we work to resolve issues as quickly as possible.
3. Common bugs & quick fixes
Before reporting a bug, try these basic troubleshooting steps:
Refresh the page – A quick reload can resolve temporary issues.
Try a different browser or device – Some issues are browser-specific.
Clear cache & cookies – This can help fix display or login problems.
Still experiencing the issue? Send us your bug report, and we’ll look into it.